How to Transfer Your Prescription to a New Pharmacy

Thinking about switching to a pharmacy closer to home? Moving your prescriptions to our Kanata pharmacy is far easier than most people expect — usually just a single phone call, with no charge to transfer.
You don't have to do the legwork
The biggest myth about switching pharmacies is that it's a hassle. It isn't. When you transfer a prescription to our Kanata pharmacy, we handle the call to your old pharmacy ourselves — you don't need to chase anyone down or fill out paperwork.
How to transfer your prescription
- Bring the bottle — or just a photo of the label — into 329 March Road, or call us at (613) 435-2111.
- We contact your current pharmacy and request the transfer of your prescription file.
- We take it from there. In most cases your prescriptions are on file with us by the next day.
There's no charge to transfer, and you can move one prescription or all of them.
Why people switch to a local Ottawa pharmacy
Folks across Kanata move their files to us for the everyday things that add up:
- Free prescription delivery across Ottawa
- Free weekly blister packs for easier dosing
- Free medication reviews with a pharmacist who knows your name
- A walk-in clinic in the same building
- Direct billing to all major insurance plans
It's the convenience of a big chain with the feel of a neighbourhood pharmacy that's served Kanata for over a decade.
Questions? We always pick up.
Call our Kanata pharmacy at (613) 435-2111, or drop by 329 March Road — open 7 days a week, with free prescription delivery across Ottawa.
Frequently asked questions
Is there a fee to transfer my prescription?
No — transferring your prescription to our Kanata pharmacy is free. You only ever pay for the medication itself.
How long does a transfer take?
Most transfers are a single phone call and are on file with us by the next day. We'll let you know if anything needs to wait on your previous pharmacy.
Can I transfer all my prescriptions at once?
Yes. Bring in your bottles or a photo of the labels and we'll transfer as many as you like in one go.


